Support

Plain answers to real questions.

Get help with goals, personalized practices, context, privacy, subscriptions, and account questions.

Contact.

Need help from the team?

Email us at support@manaiapp.com. For faster help, include what happened, what you expected, and any screenshot or error text.

About Manai.

What is Manai?

Manai turns a meaningful goal into a personal program of guided meditations, visualizations, and related mental practices. Each practice helps you prepare, reflect, and return to how you want to show up.

What makes Manai different from other wellness apps?

Most wellness apps personalize which recording they recommend. Manai personalizes the practice itself around your goal, your context, and what has helped over time.

Is Manai a therapy or medical tool?

No. Manai supports personal practice, reflection, and preparation. It is not therapy, medical care, crisis support, or diagnosis.

Using the App.

How does personalization work?

You begin with a goal, the real moment where it matters, and how you want to think, feel, or respond. Manai can use the context and feedback you approve to make the next practice more relevant.

What is the Manai conversation for?

Use Manai to talk through a concern, decision, goal, or present moment and shape the conversation into a personal practice. Daily listening does not require a conversation.

What can a practice include?

Depending on the goal and context, Manai can create a personalized meditation, visualization, affirmation practice, breathwork experience, mindfulness session, sleep practice, self-hypnosis experience, or mental rehearsal.

How long does creation take?

Manai begins writing and producing audio after you submit. When the private opening audio is ready, you can start there while the complete practice continues finishing in your Library.

Where do completed practices go?

Every completed practice is kept in your private Library so you can return to it later. Sharing is never required.

Privacy and Account.

Is my data private?

Your goals, personal context, and practices stay in your private experience. Review the Privacy Policy for details about how Manai handles account and content data.

How do I delete my account?

In the iOS app, open Settings and choose Delete Account. You can also contact support for help with account questions.

Does Manai work offline?

Saved sessions may be available for playback depending on local download state. Creating a new session requires a connection.

Billing and Support.

Which plans are available?

Manai supports Free, Plus, and Pro plans. Live prices and trial details are shown in the App Store purchase flow.

How do I contact support?

Email support@manaiapp.com. Include your device, app version if available, and what you were trying to do.

Legal Hub

Latest policy versions and legal documents in one place.

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Terms

Usage terms, account rules, and key legal conditions.

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Privacy

How personal data is collected, used, and protected.

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Safety

Wellness-practice safety guidance and risk notices.

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